Digitisation Case Studies

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Department of Health and Human Services

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Introduction: Like any organisation, the DHHS regularly requires immediate access to its critical records, such as HR files. This significant amount of information has over time placed increasing pressure on available storage and practical access. When storage reached capacity, the department saw an opportunity to remedy the situation and update a critical area of its business practises.

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Department of Primary Industries, Parks, Water and Environment

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Introduction: Existing building records are critical to architects and builders when drawing up extension plans, as well as to prospective and new home-owners during the purchase decision making process. Buyers want to know if their investment has all the correct approvals to rule out possible problems such as illegal extensions. They need this information fast so it is important that the council can quickly and easily service such access requests.

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Department of Education

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Introduction: In August 2013 the Department of Education was storing more than 15,000 hard copy HR files at their Mount Nelson office. This included the files of current department staff as well as former staff less than 75 years of age. The department was finding that their hard copy records management system made sharing this information within the state wide school network increasingly difficult.

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